We ensure that customers have a great experience with a particular product or service through our Customer Support Services and Customer Success.
We onboard customers and ensure they are fully equipped to use the product or service with our Customer Success Management Services.
We resolve customer concerns and provide efficient resolutions with Customer Support Services.
We onboard customers and ensure they are fully equipped to use the product or service with our Customer Success Management Services.
We resolve customer concerns and provide efficient resolutions with Customer Support Services.
Tell us more about your needs by completing the form.
Let's discuss your business needs to match you with a business solution.
Work with a VCG team member and see if it is a good fit.
We require a minimum of 4 hours daily for each campaign that we handle.
We have a wide range of services such as Customer Services (Customer Support and Customer Success), Sales Development Representative Services, Virtual Assistant Services (Real Estate and General Admin, Outbound Calling, Digital Marketing, Software Engineering, Accounting and Bookkeeping, Virtual Legal Assistance, and Virtual Medical Assistance).
We provide the best candidates by following a multi-level recruitment process. A talent goes through an initial interview by the HR team, followed by a manager’s interview, and a language assessment that includes listening, speaking, reading, and writing. After passing all of these, we forward the talent to the client. A client can (1) proceed to interview and personally evaluate the candidate or (2) allow us to assess and assign the candidate that fits best to the campaign.
Our calculator can help you out!
We require a security deposit of 2 weeks for contract campaigns and send out an invoice weekly (or monthly depending on the scale of the campaign) and you can settle it through PayPal or wire transfer.
We keep data secure by enabling firewalls and installing antivirus and anti-malware software. We use cloud storage, email encryption, and VPN.
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Social media for client care is a must-have business investment.
Still holding back this 2021? Let’s take that step forward and take your business an extra mile ahead.
